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Mechollage, Inc.
Excellent
5.0
Based on 77 reviews
review us on
Great customer service
Response from the owner: Thank you, David! We’re thrilled to hear you had a great experience with our customer service. Your feedback means a lot to us, and we’re here whenever you need HVAC or electrical assistance!
Danny was very great, and very professional. We are very grateful.
This was my first experience with them, and it was a winner. The person in the office was friendly and professional. Our technician Joe was on time, friendly, thorough and explained everything to me so that I could understand. I will use them again.
Response from the owner: Thank you so much, Robert! We're thrilled to hear your first experience with us was a great one. We'll be sure to pass along your kind words to Joe and our office team. We look forward to helping you again whenever you need us!
Outstanding support/service. HVAC Technician (Dave Escalante) is an admirable representative for the Mechollage company. Please commend him for his professionalism in whatever manner that the company provides for employees rather monetarily or other awards. Thank you.
Response from the owner: Thank you so much, Reginald! We’re thrilled to hear about your positive experience with Dave. He truly exemplifies the values we aim for at Mechollage, and your kind words mean a lot to us. Rest assured, we'll pass along your commendation to him and recognize his hard work! Thank you for choosing Mechollage – we look forward to serving you again!
Sven did a thorough job of evaluating my HVAC System and the next day Todd came with him to confirm what Sven noted. I am very pleased with their evaluation.
Response from the owner: Thank you, Kay, for the wonderful review! We're so glad to hear you were pleased with Sven and Todd's thorough evaluation of your HVAC system. Our team always strives to ensure every detail is covered so you can feel confident in the service we provide. If you ever need anything, we're here for all your HVAC and electrical needs!
Response from the owner: Thank you, Glenn, for your 5-star review! ⭐ We're thrilled to hear you had a great experience with Mechollage. Your support means a lot to us, and we're always here whenever you need us!
Mechollage is an outstanding company. I have used this company for approximately 15 years for both business and personal needs. Todd, the owner, is very knowledgeable and honest! On trouble calls he always did his best to fix the problem correctly but also tried to save money whenever possible. If there were 2 ways to handle problem he informed us and let us know his thoughts on the situation so we could make a good decision. I highly recommend Mechollage ! They have grown and are quite organized to handle trouble calls and maintenance!
Response from the owner: Thank you so much, Kathy, for your kind words and your loyalty over the past 15 years! We truly appreciate your trust in Todd and the entire Mechollage team. We're thrilled to hear that we've been able to meet both your business and personal needs with honest, knowledgeable service. It's always our goal to provide options and ensure you feel confident in your decisions. Your recommendation means the world to us, and we look forward to continuing to serve you for many years to come!
Response from the owner: Thank you, Shaun! We truly appreciate your 5-star rating and your support for our family- and veteran-owned business. It means a lot to us to serve our community with reliable HVAC and electrical services. If you ever need anything in the future, don’t hesitate to reach out!
The technician was very helpful in explaining the thermostat and checked the HVAC system outside and she reported the results back to us in a very professional and informative manner!
Response from the owner: Hi Petra Snowden, Thank you for choosing Mechollage, Inc.! We are committed to our customers and value your feedback. If your friends and family are ever in need of our air conditioning and heating services, we would be happy to help them. We proudly service Virginia Beach and the surrounding communities.
Did a great job on the services we needed for the HVAC , very polite and friendly.
Response from the owner: Thank you, Penny! We're so glad to hear you were happy with the HVAC services we provided. Our team takes pride in being polite and friendly, and we’re thrilled to know that it made a difference in your experience. If you need anything else in the future, we’re here to help!
The technicians did a great job on my unit. They were on time. They were polite. Answered all My questions. I’d recommend them highly.
Response from the owner: Thank you so much for your kind words! We're thrilled to hear that our technicians made a positive impression with their punctuality, professionalism, and expertise. It's always our goal to provide excellent service and answer any questions our customers have. Your recommendation means a lot to us! If you ever need anything in the future, don’t hesitate to reach out.
Returning customer thanking advantage of Gold VIP membership. During the 1hr diagnostic visit the Licensed Electrician identified and fixed a mistake of a previous electrician. He also set the stage for some future work when we’re ready.
Response from the owner: Thank you, Keith, for being a returning customer and taking advantage of our Gold VIP membership! We're glad our licensed electrician was able to identify and correct the previous issue while also helping you plan for future work. It's always a pleasure to serve you, and we look forward to assisting you again whenever you're ready!
I have worked with the Mechollage team a couple of times and have been very satisfied with the team, Management and follow up service. They are polite, concerned about satisfaction and quick to respond.I would highly recommend the company .
Response from the owner: Thank you so much, Lynne, for your kind words and continued trust in the Mechollage team! We're thrilled to hear that you've had such positive experiences with our service, and we truly appreciate your recommendation. Our team is always here to ensure your satisfaction and respond quickly to your needs. We look forward to working with you again in the future!
Great experience; loved the fact they took their time to provide expert advice on the best unit setup to fit my family's needs
Response from the owner: Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that our team could provide expert advice to find the perfect unit for your family. Your satisfaction is our top priority, and we're always here to help with any future HVAC or electrical needs!
Same day service and very thorough. Jerome was very professional, helpful, and timely. I highly recommend.
Response from the owner: Thank you for your wonderful review! We're so glad Jerome could provide you with same-day service and a thorough experience. We’ll be sure to pass along your kind words to him. Your recommendation means a lot to us, and we're here whenever you need us!
Response from the owner: Thank you for the 5-star review! We're glad you're happy with our heating, cooling, and electrical services. Your support means the world to us!
Amazing attention and dedication to a problem, even when I was not home.
Response from the owner: Thank you so much for your kind words! We're thrilled to hear that you were pleased with our service. Whether it's heating, cooling, or electrical work, our team is dedicated to resolving any issue with the utmost care, even when you're not at home. We're here whenever you need us!
Response from the owner: Raquel, thank you for taking the time to leave us a review! We appreciate your time. We look forward to providing you with HVAC and electrical services in the future!
Jerome was professional. My family can sleep peacefully knowing that he fixed the problem with our electrical outlet. Thank you, Jerome
Response from the owner: Thank you for your kind words! We're thrilled to hear that Jerome provided the professional service you needed. Your family's safety and comfort are our top priorities. If you ever need further assistance with HVAC or electrical services, don’t hesitate to reach out. We're here to help!
Mechollage has experienced professionals from the evaluation and estimate stage to installation to after-installation response. The installation represented an attic installation for the air handler unit in an attic with truss rafter construction in a house of about 40 years of age. This required a new attic access, which was completed in an appropriate hall area. The installation of the complete unit required almost one day. The team was thorough in their work, cleaned up, and left everthing in working order. Some days later, it was determined that there may be an issue with the unit. Within minutes, it was determined that an original return line had collapsed. At no additional cost, this line was replaced. It has been a few weeks since everything was completed. So far, everything is working properly, and the house is able to maintain the set temperature even during some very hot and humid spells. The outside unit is almost silent in its operation.
Response from the owner: Thank you for your detailed review! We're thrilled to hear about your positive experience with Mechollage. Our team is dedicated to ensuring a seamless process from evaluation and estimate to installation and after-installation support. We're glad we could address the attic access and return line issues promptly and at no additional cost. It's wonderful to know your HVAC system is performing well, keeping your home comfortable during the hot and humid spells. If you need anything else, we're always here to help!
They did great work. The company was on time and did everything they said they would do. Friendly, Respectful and Professional!!!
Response from the owner: Thank you for your kind words! We're thrilled to hear you were pleased with our timely, friendly, and professional service. We look forward to providing you with HVAC and electrical services in the future!!
I am so impressed with this company for their workmanship, ethics, professionalism, and respect. I am a widow and am used to getting ripped off by contractors but in all my 68 years I have never seen a company go out of their way to make sure I was happy. My 1970 HVAC went out right before Christmas and I was in the hospital They installed my new HVAC unit within a day and it looked like all hands on deck. There were a few hiccups and they really worked hard to take care of me. When Todd came out and resolved the issue, I didn’t realize that he was the owner of the company until later. How often does the owner of a company come out and assess the situation and make it right? I am so pleased with this company that they also do my electrical work. They are prompt, reasonable, and send you a text of who’s coming and a picture and Bio so I feel safe. THANK YOU MECHOLLAGE!!!
Response from the owner: Thank you so much for your heartfelt review. We are incredibly grateful for your kind words and for sharing your experience with us. Ensuring our customers are happy and well-taken care of is our top priority, and we’re glad to hear that Todd and the team could provide you with the service you deserved, especially during such a challenging time.It’s our mission to deliver exceptional workmanship, professionalism, and respect to all our customers. We're honored that you trust us with both your HVAC and electrical needs, and we’re committed to maintaining that trust.Thank you for choosing Mechollage. We look forward to continuing to serve you.
Response from the owner: Thank you for the 5-star review, Nick! We're thrilled to hear you had a great experience with our HVAC and electrical services. We appreciate your support and look forward to serving you again!
Mechollage, is a class act company in it's own class, Sven, my technician did an exceptional job breaking down the issue, how to fix it and pricing. I would definitely recommend this company, for their dependability, urgency, and professionalism.
Response from the owner: Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that Sven provided exceptional service and that you found our company dependable, urgent, and professional. Your recommendation means a lot to us. We look forward to serving you again in the future!
I typically have a “go-to” HVAC company but, due to the demand this week they were busy. I called twenty different companies before I contacted Mechollage and they all had zero availability. Mechollage listened to my concerns and made it a priority to get to my property within an hour. They were professional, communicative and above all the best HVAC company I have used. They will now be my “go-to”!
Response from the owner: Thank you so much for this awesome review! We love to hear that we are now your go-to HVAC and electrical company! At Mechollage we stand by our services and always ensure our customers are happy! We look forward to providing you with all your future HVAC and electrical needs.
Response from the owner: Stacey, thank you so much for taking the time to leave us a review! We appreciate you and look forward to providing more HVAC and electrical services to you in the future!
Darryl was professional, courteous and on time. He even offer out cats some treats. The rest of the team is also very kind, and offer great prices!
Response from the owner: Thank you for your wonderful review! We're delighted to hear that Darryl's professionalism, courtesy, and punctuality made a positive impact. Our entire team strives to provide excellent service and great prices, so your feedback means a lot to us. We look forward to serving you again in the future!
We submitted a service request late saturday night when our a/c went out. I received a call first thing monday morning at 7:30a. Josh came out 30 minutes later and diagnosed our issue. A part was replaced and he had our a/c working again by 8:45a! We loved the promptness, honesty, and the customer service provided by Josh and Mechollage. We will use them again for our home and recommend them to family and friends.
Response from the owner: Thank you so much for your wonderful review! We're thrilled to hear that Josh was able to promptly diagnose and fix your A/C issue. Your kind words about our promptness, honesty, and customer service mean a lot to us. We're glad to know that you plan to use our HVAC and electrical services again and recommend us to your family and friends. We look forward to serving you in the future!
Jerome was kind, and knew his job. Amazing work.
Response from the owner: Thank you for your kind words and for taking the time to leave us a review. We're thrilled to hear that Jerome's expertise and kindness made a positive impression on you. If there's anything we can do to earn that fifth star, please let us know. Your feedback helps us improve and provide the best service possible.You can always count on us for your HVAC and electrical needs in the future.
Legit saved our Independence Day Wknd - a/c went out on the 3rd mid day, and the house was 87 inside by the time we got home. Called around 5pm and Darryl was at the house a few hours later. Nothing but professionalism all around. Highly recommend this company and consider yourself lucky if Darryl is the one that shows up. He’s the man.
Response from the owner: Thank you so much for your fantastic review! We're thrilled to hear that Darryl was able to save your Independence Day weekend and restore comfort to your home. Your kind words about his professionalism mean a lot to us. We'll be sure to pass along your praise to Darryl. If you ever need HVAC or electrical services in the future, please don't hesitate to reach out. We truly appreciate your recommendation!
Dave and Nate showed up, walked me through what they were going to do to figure out my AC problem and got to work! They brought the right tools, diagnosed my system and found the problem. They clearly explained the options for repair and cost in parts. Excellent customer service and the best part is: I now have cool air again! These guys are the best!
Response from the owner: Thank you for your fantastic review! We're delighted to hear that Dave and Nate provided excellent customer service and resolved your AC issue efficiently. It's great to know they clearly explained everything and got your cool air flowing again. Your kind words mean a lot to us, and we look forward to assisting with any future HVAC or electrical needs you may have.
Outstanding Performance! Called and got same day service and the technician Josh did a wonderful job, very professional and knowledgeableI highly recommend
Response from the owner: Thank you so much for your wonderful review! We're thrilled to hear that Josh provided outstanding service. Your recommendation means a lot to us! Please don't hesitate to reach out if you need any further assistance with your HVAC or electrical needs.
Lisa and David were absolutely amazing. Knowledge and ensured they explained everything so we understood. Friendly and courteous. Didn’t try to over sell or sell us anything that we didn’t need. Highly recommend for any of your HVAC needs. A bonus, offer military discount.
Response from the owner: Joshua, thank you so much for your wonderful review! We're thrilled to hear that Lisa and David provided you with exceptional service and ensured you understood everything. At Mechollage, we pride ourselves on our knowledgeable and friendly team who never oversell and always offer our military discount. We truly appreciate your recommendation and look forward to assisting with any of your future HVAC and electrical needs.
Darryl was able to arrive in less than an hour after I called. He did a great job fixing the AC unit. He explained in great detail and was super professional.
Response from the owner: Thank you so much for your kind words! We're thrilled to hear that Darryl provided such prompt and professional service. We pride ourselves on delivering top-notch care, and it's wonderful to know that he took the time to explain everything in detail. If you need any further assistance, please don't hesitate to reach out.
Darryl was fantastic. Super fast response time, same day service and they fixed the problem on the spot. Would recommend to everyone I know.
Response from the owner: Thank you so much for your fantastic review! We're delighted to hear that Darryl provided such prompt and efficient service, resolving the issue on the spot. We truly appreciate your recommendation and are always here for any of your future HVAC and electrical needs.
Scheduled through website, Markeita contacted the next morning to confirm request. Her truly genuine approach was an amazing first impression. Kept me in the loop and Darryl came to the home. His calm, knowledgeable approach and detailed results were on point. No over selling, just facts, resolution options and results. I found my new HVAC company!
Response from the owner: David, thank you so much for taking the time to leave us a review. We are beyond happy to hear you had a positive experience with Markeita and Darryl. We look forward to being your go to HVAC and electrical company!
Very responsive and friendly by both the administrative staff who called to finalize specifics on my appointment and my technician Josh! Definitely recommend.
Response from the owner: Hey Chris, thank you for taking the time to leave us a review. We are thrilled to hear you had a positive experience with us. Let us know if you ever need any HVAC or electrical services in the future!
Sven Ricks was our electrician and he was wonderful! We had issues with our breaker panel over the weekend and Sven was promptly there within an hr of calling. He walked us through everything the was doing and checked every possible issues and the causes behind them. We were thoroughly impressed and satisfied with our service. I will be calling them again for any issues with my electrical or a/c in the future!
Response from the owner: Alexandra, we so thrilled to hear Sven exceeded your expectations! Thank you so much for taking the time to leave him this awesome review! We look forward to providing you with AC, heating, and electrical services in the future!
Really fast, professional service at a reasonable price.
Response from the owner: Thank you so much for taking the time to leave us a review! We are thrilled to hear you had a positive experience with our team! We look forward to providing any future Air Conditioning, Heating, and Electrical services you can count on!
Lisa was quick and kept me well informed throughout the entire process. Her level of knowledge was outstanding. She made a stressful process very easy. Thank you!
Response from the owner: Corey, thank you so much for taking the time to leave us this kind review! We are thrilled to hear about your positive experience with Lisa. We look forward to continuing to provide Air Conditioning, Heating and Electrical solutions to you.
Amazing service! Lisa was very informative and went over everything she found. They were quick and professional! Definitely will be using them again.
Response from the owner: Samantha, thank you so much for taking the time to leave us a review! We are so happy to hear you had a positive experience with Lisa. We look forward to providing superior HVAC and electrical services to you in the future.
This morning a surprise water leak from the ceiling inside my house. Called and within an hour or so had a very nice professional young man here. Couldn't ask for better professional service. Great company recommended them especially for emergencies. Satisfied customer!
Response from the owner: Tina, thank you for taking the time to review us! We greatly appreciate it! We're thrilled to hear you had a positive experience and that the water leak is taken care of! We look forward to providing Cooling, Heating, and Electrical services to you in the future!
Quick scheduling, took care of my request same day, with awesome results. Jerome was super, he quickly identified the problem and completed the repairs, great service, great company.Highly recommend Mechollage electrical.
Response from the owner: Thank you so much for taking the time to leave us a review! We appreciate it! We will surely let Jerome know what an awesome job he did! We look forward to helping you with any future heating, cooling, or electrical projects!
Very professional and arrived on time.
Response from the owner: Karen, thank you for taking the time to leave us a review! We greatly appreciate it! We look forward to assisting you with any future Heating, Cooling, or Electrical services!
Tyree was not only professional, but also very knowledgeable and personal in his interaction with me and my wife. Would definitely trust him to give excellent service even if I were not at home.
Response from the owner: Larry, we are so glad to hear you had a great experience with Tyree! Thank you for choosing the Mechollage team and taking the time to write this kind review! We look forward to providing heating, cooling, and electrical services to you in the future.
Mechollage was able to have an electrician at my home in less than 2 hours after I contacted them. Sven was very friendly and helpful. He was able to help diagnose a very tricky tripped circuit. I will absolutely use Mechollage for any future electrical work!
Response from the owner: We're so glad to hear about your positive experience with Sven! Thank you for taking the time leave us such a great review! We look forward to assisting you with any future projects!
Response from the owner: We're thrilled to hear you had a positive experience! We are dedicated to providing Cooling, Heating, and Electrical solutions. Thanks for choosing us!
Jerome did an outstanding job! He was efficient and thorough. He took the time to make sure everything was working perfectly. He was cordial, friendly and respectful. I will definitely hire him again. I also liked Markita (receptionist). She is very pleasant and friendly. Great company! Thank you very much!😀
Response from the owner: Thank your for your kind words! We appreciate you taking the time to leave us a review! We look forward to providing you with more heating, cooling, and electrical solutions in the future!
We had Mechollage come out to tune our daikon minisplit, since we weren’t sure of its condition. For the last 2.5 years we’ve lived here, we thought it only cooled even after we had two other hvac contractors look at our main system. Lisa came out and showed us the reversing valve in the outdoor unit and said it should provide heat. After she called the office, Rick (owner) came out to the house with a replacement remote that had the ability to switch between modes. Very positive helpful people and a company that I will recommend to others.
Response from the owner: Thank you so much for your kind words! We're thrilled to hear about your positive experience with Lisa and Todd Ricks. Your recommendation means the world to us, and we're grateful for the opportunity to serve you. If you ever need assistance again in the future, please don't hesitate to reach out. Take care!
I called Mechollage when some microbial activity was found in our hvac system. They inspected, found some tears and gaps where air from the crawl space was entering the system. The Mechollage techs repaired the tears and gaps, and placed a permanent ionization cleaning system on our hvac unit. The musty smells and allergy symptoms have subsided and we have been very happy with the results. We also use Mechollage to maintain our geothermal hvac system. It has been almost two months now since the ionizer was installed and we are all much healthier, thanks to Mechollage.- Their pricing is very reasonable and their techs are all very respectful, polite, approachable and great communicators. They all smile, a lot. You know, honest, grounded, happy people. Very unusual. They call or text when they are on their way. The owner even came out, inspected the install and talked to us. The owner of a different, but well known HVAC company in the area told me that we would never get rid of the musty smell in our old house. He was wrong! I wish I had called mechollage sooner! Thanks Mechollage🥰
Response from the owner: Hi Kellie!!! Thanks so much for the wonderful review. We honestly care about our customers and do our best to provide superior service. It warms my heart to know we were able to solve your problems. We look forward to providing you years of happy service. We wish all the best to you and your family. Sincerely, Todd Ricks
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